{"id":797,"date":"2026-10-14T09:58:54","date_gmt":"2026-10-14T09:58:54","guid":{"rendered":"https:\/\/oportoride.desassossego.com.pt\/?page_id=797"},"modified":"2026-11-03T13:01:17","modified_gmt":"2026-11-03T13:01:17","slug":"termos-de-reserva-embarque","status":"publish","type":"page","link":"https:\/\/oportoride.desassossego.com.pt\/pt\/booking-boarding-terms\/","title":{"rendered":"Condi\u00e7\u00f5es de Reserva e Embarque"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"797\" class=\"elementor elementor-797\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-19c37b81 e-con e-atomic-element e-flexbox-base e-default-section e-1d28b623-f17a\" data-id=\"19c37b81\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"19c37b81\">\n    <div class=\"elementor-element elementor-element-60fab192 e-con e-atomic-element e-flexbox-base e-default-div e-3b0badc3-461f\" data-id=\"60fab192\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"60fab192\">\n    \t\t\t<p class=\"e-756679de-7842 e-paragraph-base e-default-p\" data-interaction-id=\"27d87530\" data-e-type=\"widget\" data-id=\"27d87530\">ANTES DA SUA VIAGEM<\/p>\n\t\t\t\t\t<h1 data-interaction-id=\"41c76d3f\" class=\"e-6be48668-8bd3 e-heading-base e-default-h1\" data-e-type=\"widget\" data-id=\"41c76d3f\">Condi\u00e7\u00f5es de Reserva e Embarque<\/h1>\n\t\t\t\t\t<p class=\"e-526eafb6-31d3 e-paragraph-base e-default-p\" data-interaction-id=\"64fc2f60\" data-e-type=\"widget\" data-id=\"64fc2f60\">Por favor, leia as condi\u00e7\u00f5es relativas \u00e0 reserva, ao pagamento e \u00e0 viagem com a Oporto Ride.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-7210d3cc e-con e-atomic-element e-flexbox-base e-default-section e-5726b70a-3364\" data-id=\"7210d3cc\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7210d3cc\">\n    <div class=\"elementor-element elementor-element-14542fa5 e-con e-atomic-element e-flexbox-base e-default-div e-4cb433bc-c74a\" data-id=\"14542fa5\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"14542fa5\">\n    <article class=\"elementor-element elementor-element-70db37f6 e-con e-atomic-element e-flexbox-base e-default-article e-756a2b99-88e1\" data-id=\"70db37f6\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"70db37f6\">\n    <section class=\"elementor-element elementor-element-7f843ca1 e-con e-atomic-element e-flexbox-base e-default-section e-2dd3357b-5836\" data-id=\"7f843ca1\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7f843ca1\">\n    \t\t\t<h2 data-interaction-id=\"28733ab9\" class=\"e-3b5cca9a-219d e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"28733ab9\">1. Reservar a sua viagem<\/h2>\n\t\t\t\t\t<p class=\"e-36089cd0-3ca1 e-paragraph-base e-default-p\" data-interaction-id=\"58a519cb\" data-e-type=\"widget\" data-id=\"58a519cb\">Pode solicitar uma reserva atrav\u00e9s do nosso <a href=\"https:\/\/oportoride.desassossego.com.pt\/pt\/reserva\/\">formul\u00e1rio de reserva online<\/a>, por e-mail para <a href=\"mailto:contacto@oportoride.com\">contacto@oportoride.com<\/a>, ou ligando para <a href=\"tel:+351919255069\">+351 919 255 069<\/a>. Apenas adultos maiores de idade podem efetuar uma reserva.<\/p>\n\t\t\t\t\t<p class=\"e-36acd482-2450 e-paragraph-base e-default-p\" data-interaction-id=\"2ee698b8\" data-e-type=\"widget\" data-id=\"2ee698b8\">A pessoa que efetua a reserva \u00e9 respons\u00e1vel por fornecer informa\u00e7\u00f5es precisas sobre a viagem:<\/p>\n\t\t\t\t\t<p class=\"e-7900b99b-246a e-paragraph-base e-default-p\" data-interaction-id=\"3fe4887c\" data-e-type=\"widget\" data-id=\"3fe4887c\"><ul><li>N\u00famero de passageiros e quantidade e tipo de bagagem.<\/li><li>Hora e local de recolha, destino, n\u00famero do voo e hor\u00e1rio, quando aplic\u00e1vel.<\/li><li>Quaisquer requisitos adicionais, incluindo cadeiras para crian\u00e7as.<\/li><\/ul><\/p>\n\t\t\t\t\t<p class=\"e-b8d2a-752c e-paragraph-base e-default-p\" data-interaction-id=\"32f00dd2\" data-e-type=\"widget\" data-id=\"32f00dd2\">Recomendamos que fa\u00e7a a reserva com 24 horas de anteced\u00eancia, para que possamos organizar a sua viagem de forma eficiente.<\/p>\n\t\t\n<\/section>\n<section class=\"elementor-element elementor-element-66f7b883 e-con e-atomic-element e-flexbox-base e-default-section e-71edb132-2d84\" data-id=\"66f7b883\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"66f7b883\">\n    \t\t\t<h2 data-interaction-id=\"416b5adc\" class=\"e-eebce4d-3a44 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"416b5adc\">2. Pagamento e confirma\u00e7\u00e3o<\/h2>\n\t\t\t\t\t<p class=\"e-70e7fcab-33fb e-paragraph-base e-default-p\" data-interaction-id=\"72795270\" data-e-type=\"widget\" data-id=\"72795270\">O pagamento total pode ser efetuado no momento da reserva ou antes do embarque. Os m\u00e9todos de pagamento aceites s\u00e3o Multibanco, PayPal, MB WAY e dinheiro.<\/p>\n\t\t\t\t\t<p class=\"e-5beb8fc8-4651 e-paragraph-base e-default-p\" data-interaction-id=\"644de238\" data-e-type=\"widget\" data-id=\"644de238\">A sua reserva \u00e9 processada e confirmada por e-mail. O motorista recebe o comprovativo da reserva antes da hora de recolha acordada. O envio de um pedido de informa\u00e7\u00e3o ou de um pedido de or\u00e7amento n\u00e3o constitui, por si s\u00f3, uma confirma\u00e7\u00e3o da reserva.<\/p>\n\t\t\n<\/section>\n<section class=\"elementor-element elementor-element-756ea028 e-con e-atomic-element e-flexbox-base e-default-section e-7133229-6a5b\" data-id=\"756ea028\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"756ea028\">\n    \t\t\t<h2 data-interaction-id=\"66c7cde1\" class=\"e-709231ff-87f5 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"66c7cde1\">3. Cancelamentos e altera\u00e7\u00f5es nas reservas<\/h2>\n\t\t\t\t\t<p class=\"e-40bbe937-3410 e-paragraph-base e-default-p\" data-interaction-id=\"5e2b5072\" data-e-type=\"widget\" data-id=\"5e2b5072\">As reservas canceladas menos de 12 horas antes do servi\u00e7o est\u00e3o sujeitas a uma taxa administrativa de 5 \u20ac.<\/p>\n\t\t\t\t\t<p class=\"e-71b151d4-7677 e-paragraph-base e-default-p\" data-interaction-id=\"7b1f58c\" data-e-type=\"widget\" data-id=\"7b1f58c\">Comunique qualquer erro na sua reserva o mais rapidamente poss\u00edvel, para que possamos tomar as medidas necess\u00e1rias. A Oporto Ride n\u00e3o se responsabiliza por erros decorrentes de informa\u00e7\u00f5es incorretas fornecidas no momento da reserva.<\/p>\n\t\t\n<\/section>\n<section class=\"elementor-element elementor-element-5004402 e-con e-atomic-element e-flexbox-base e-default-section e-529e7098-11f2\" data-id=\"5004402\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5004402\">\n    \t\t\t<h2 data-interaction-id=\"2a6b0d14\" class=\"e-3142e7c9-ffeb e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"2a6b0d14\">4. Altera\u00e7\u00f5es nos hor\u00e1rios dos voos e das viagens<\/h2>\n\t\t\t\t\t<p class=\"e-7278268e-14d0 e-paragraph-base e-default-p\" data-interaction-id=\"2d856b41\" data-e-type=\"widget\" data-id=\"2d856b41\">Informe-nos o mais rapidamente poss\u00edvel sobre quaisquer altera\u00e7\u00f5es num voo, comboio ou outro servi\u00e7o de transporte que afetem a hora de recolha acordada.<\/p>\n\t\t\t\t\t<p class=\"e-46b81392-3ca0 e-paragraph-base e-default-p\" data-interaction-id=\"585255fd\" data-e-type=\"widget\" data-id=\"585255fd\">Caso n\u00e3o sejam comunicadas altera\u00e7\u00f5es ao hor\u00e1rio, a Oporto Ride n\u00e3o pode garantir que o motorista permane\u00e7a \u00e0 espera, e o transporte n\u00e3o ser\u00e1 reembolsado, de acordo com as presentes condi\u00e7\u00f5es de reserva.<\/p>\n\t\t\n<\/section>\n<section class=\"elementor-element elementor-element-7e716db2 e-con e-atomic-element e-flexbox-base e-default-section e-12ccf154-c1ed\" data-id=\"7e716db2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7e716db2\">\n    \t\t\t<h2 data-interaction-id=\"162dae67\" class=\"e-249f5497-c726 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"162dae67\">5. Bagagem e equipamento especial<\/h2>\n\t\t\t\t\t<p class=\"e-10c625a2-27c7 e-paragraph-base e-default-p\" data-interaction-id=\"573bed2d\" data-e-type=\"widget\" data-id=\"573bed2d\">Cada passageiro pode levar uma mala com dimens\u00f5es at\u00e9 90 \u00d7 50 \u00d7 25 cm e bagagem de m\u00e3o. Se a sua bagagem exceder estas dimens\u00f5es, informe-nos no momento da reserva.<\/p>\n\t\t\t\t\t<p class=\"e-6d596e07-2ea6 e-paragraph-base e-default-p\" data-interaction-id=\"6c761814\" data-e-type=\"widget\" data-id=\"6c761814\">O equipamento de golfe, os esquis, as pranchas de surf e outros artigos especiais ou volumosos devem ser declarados com anteced\u00eancia. A bagagem ou o equipamento n\u00e3o declarado que interfira com a condu\u00e7\u00e3o segura do ve\u00edculo poder\u00e1 ser recusado no momento do embarque.<\/p>\n\t\t\n<\/section>\n<section class=\"elementor-element elementor-element-62a4bf86 e-con e-atomic-element e-flexbox-base e-default-section e-6c1865d0-f9c2\" data-id=\"62a4bf86\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"62a4bf86\">\n    \t\t\t<h2 data-interaction-id=\"5b0cefa6\" class=\"e-41b67eed-9ac9 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"5b0cefa6\">6. Conhecer o seu motorista e o percurso acordado<\/h2>\n\t\t\t\t\t<p class=\"e-2f1f8e32-9beb e-paragraph-base e-default-p\" data-interaction-id=\"52cedb95\" data-e-type=\"widget\" data-id=\"52cedb95\">O motorista ir\u00e1 encontr\u00e1-lo na hora e no local combinados, segurando um cartaz com o seu nome. O transporte decorre diretamente do ponto de recolha combinado at\u00e9 ao destino, sem paragens adicionais. Quaisquer altera\u00e7\u00f5es ao percurso combinado devem ser combinadas com anteced\u00eancia e podem afetar o pre\u00e7o.<\/p>\n\t\t\n<\/section>\n<section class=\"elementor-element elementor-element-3cd5678 e-con e-atomic-element e-flexbox-base e-default-section e-2c1001b9-419b\" data-id=\"3cd5678\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3cd5678\">\n    \t\t\t<h2 data-interaction-id=\"241d7555\" class=\"e-224c242-73da e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"241d7555\">7. Animais e comportamento dos passageiros<\/h2>\n\t\t\t\t\t<p class=\"e-1ed10828-8cc2 e-paragraph-base e-default-p\" data-interaction-id=\"703dde81\" data-e-type=\"widget\" data-id=\"703dde81\">Os animais s\u00e3o aceites desde que estejam devidamente preparados para a viagem. O transporte poder\u00e1 ser recusado, sem direito a reembolso, caso essas condi\u00e7\u00f5es n\u00e3o sejam cumpridas.<\/p>\n\t\t\t\t\t<p class=\"e-05a3546-6a9d72c e-paragraph-base e-default-p\" data-interaction-id=\"05a3546\" data-e-type=\"widget\" data-id=\"05a3546\">\u00c9 permitido o transporte de animais, desde que estes se encontrem dentro da caixa de transporte.<\/p>\n\t\t\t\t\t<p class=\"e-473cf44-6748b2a e-paragraph-base e-default-p\" data-interaction-id=\"473cf44\" data-e-type=\"widget\" data-id=\"473cf44\">Transporte exclusivo num ve\u00edculo de oito lugares<\/p>\n\t\t\t\t\t<p class=\"e-64e87bcc-8952 e-paragraph-base e-default-p\" data-interaction-id=\"7e433180\" data-e-type=\"widget\" data-id=\"7e433180\">Reservamo-nos o direito de recusar o embarque a passageiros cujo comportamento possa distrair o motorista, interferir na condu\u00e7\u00e3o ou representar uma amea\u00e7a para o ve\u00edculo. Nessas circunst\u00e2ncias, o servi\u00e7o n\u00e3o ser\u00e1 reembolsado.<\/p>\n\t\t\t\t\t<p class=\"e-6d99110-581a e-paragraph-base e-default-p\" data-interaction-id=\"23ea251\" data-e-type=\"widget\" data-id=\"23ea251\">\u00c9 proibido fumar no interior do ve\u00edculo.<\/p>\n\t\t\n<\/section>\n\n<\/article>\n\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-7342b611 e-con e-atomic-element e-flexbox-base e-default-section e-16ab346e-e160\" data-id=\"7342b611\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7342b611\">\n    <div class=\"elementor-element elementor-element-74c3c3b4 e-con e-atomic-element e-flexbox-base e-default-div e-292a65e8-42c3\" data-id=\"74c3c3b4\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"74c3c3b4\">\n    \t\t\t<h2 data-interaction-id=\"385d2213\" class=\"e-1f484bda-c1ed e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"385d2213\">Tem alguma d\u00favida sobre a sua reserva?<\/h2>\n\t\t\t\t\t<p class=\"e-1941be14-853b e-paragraph-base e-default-p\" data-interaction-id=\"68305ec3\" data-e-type=\"widget\" data-id=\"68305ec3\">Contacte-nos antes de viajar e n\u00f3s ajud\u00e1-lo-emos a preparar a sua viagem.<\/p>\n\t\t\t\t\t<a href=\"https:\/\/oportoride.desassossego.com.pt\/pt\/reserva\/\" target=\"_self\" class=\"e-7274b212-9029 btn e-button-base e-default-a\" data-interaction-id=\"626477be\" data-e-type=\"widget\" data-id=\"626477be\">\n\tContacto e reservas \u2197\n<\/a>\n\t\t\n<\/div>\n\n<\/section>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>BEFORE YOUR JOURNEY Booking &amp; Boarding Terms Please read the conditions for booking, payment and travelling with Oporto Ride. 1. Booking your journey You can request a reservation through our online booking form, by email at contacto@oportoride.com, or by calling +351 919 255 069. Only adults of legal age may make a reservation. The person [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-797","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oportoride.desassossego.com.pt\/pt\/wp-json\/wp\/v2\/pages\/797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oportoride.desassossego.com.pt\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oportoride.desassossego.com.pt\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oportoride.desassossego.com.pt\/pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/oportoride.desassossego.com.pt\/pt\/wp-json\/wp\/v2\/comments?post=797"}],"version-history":[{"count":15,"href":"https:\/\/oportoride.desassossego.com.pt\/pt\/wp-json\/wp\/v2\/pages\/797\/revisions"}],"predecessor-version":[{"id":2158,"href":"https:\/\/oportoride.desassossego.com.pt\/pt\/wp-json\/wp\/v2\/pages\/797\/revisions\/2158"}],"wp:attachment":[{"href":"https:\/\/oportoride.desassossego.com.pt\/pt\/wp-json\/wp\/v2\/media?parent=797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}