GOOD TO KNOW
Questions before
your journey?
Everything you need to know about pick-ups, bookings and travelling with Oporto Ride.
GOOD TO KNOW
Everything you need to know about pick-ups, bookings and travelling with Oporto Ride.
FREQUENTLY ASKED QUESTIONS
Your driver will be waiting in the arrivals area holding a sign with the name provided in your booking. If you cannot find them, contact us using the details sent in your booking confirmation.
Provide your flight number when booking so we can monitor any changes to the schedule. If you receive information about a delay or cancellation, please also let us know by message or email.
Yes. We provide child seats at no additional cost. Request them when booking and tell us the children’s ages so we can prepare for your journey.
The price depends on the route and the details of your journey. The price confirmed in your booking applies to the agreed route. If you wish to change the route, the price may be revised.
Our minivans accommodate up to eight passengers. Please also tell us how many bags you will bring, especially if you have bulky luggage, so we can confirm the space available.
You can choose a tour with a private driver or also request a guide. When requested, the guide service is subject to availability and is quoted separately from the transport.
Send us your journey details using the form. Once the route and service conditions have been agreed, you will receive confirmation by email. We recommend reviewing the payment and cancellation conditions before booking.
Yes. Oporto Ride is a licensed passenger transport company registered with Turismo de Portugal under RNAAT number 489/2020.
Yes. Our service is available 24 hours a day, seven days a week.
No additional charge applies for a flight delay or cancellation, as stated in our service FAQs. Please provide your flight details when booking and let us know about any changes by email or message so we can coordinate your transfer.
Yes. Insurance is included in the price of your transfer.
If you cannot find your booking confirmation or voucher, contact us by email at contacto@oportoride.com or call +351 919 255 069 so we can help you.
Yes. Please specify your pick-up point and destination when booking so we can arrange your door-to-door transfer.
YOUR JOURNEY STARTS HERE
Get in touch and let us help you plan your journey.