The official Online Complaints Book
You can submit a complaint through Portugal’s official Online Complaints Book platform. The complaint itself is completed on the official website, which opens in a new tab.
Open the Online Complaints Book ↗Information to have ready
Keep the details of your booking and a clear description of the matter you wish to report. Follow the instructions on the official platform to identify the service provider and complete your complaint.
Oporto Ride is operated by Léguas Genuínas, Lda. For questions about a booking, contact contacto@oportoride.com or call +351 919 255 069.
Need help with your journey?
If you have a question about a transfer, tour or reservation, you can contact us directly. You may use the official complaints platform independently of contacting Oporto Ride.
For general information about our services, visit our Frequently Asked Questions.